ABSTRACT

The results of several empirical analyses are presented in this section. They are intended to shed light on aspects of innovation characteristics of firms in the manufacturing and service-producing sectors. We note, when appropriate, the extent that our findings corroborate implications of our models in innovation from Chapter 2. Given the burgeoning nature of empirical research on innovation in the service sector, and the fact that the empirical analyses below are some of the first systematic studies of dimensions of innovation, we refrain from positing hypotheses and testing them with our samples of data. Rather, we present our descriptive findings followed by a possible interpretation of the results with reference to the models of innovation in Chapter 2.