ABSTRACT
However, there is growing evidence that one of the key characteristics of the information and communications technology revolution is not so much access to knowledge, information or work, but access to other people, as the explosion in, and revenues generated by, person-to-person communication services attests. It has also long been recognised that resources accessed through inter-personal and community-based social relationships (known as ‘social capital’) can be critical energisers of social and economic regeneration and contributors to overall quality of life, as we discuss below.
