ABSTRACT
The organisational change involves the re-structuring of processes, culture or relationships over part or all of an organisation. Organisational change may be managed using project management principles. For this, organisational change requires defined initial and final points – a point where thinking about change starts, and a point at which the change or most of the change is considered complete. A project team, possibly comprising external consultants and key people who will be involved in implementing and maintaining the change, is organised. Senior management support in terms of finance, and the development of new policies and procedures progress the change. The status of the project is monitored and reported with reference to the approved plan of action. A common view is that change is not managed well, but rather grappled with in a rather ad hoc fashion, flitting from resolving one trouble to resolving another, much like 'crisis management'.
