ABSTRACT
Multi-unit housing rehabilitation projects pose unique problems of operational planning. Clients and their advisors face policy and strategy decisions that affect the entire operational context of the project, and hence its cost and duration. Construction planners and managers face operational decisions within the context set by the client, against a background of poor information and extensive uncertainty. Conventionally there is no mechanism, other than the broad brush of experience, to inform the client and his advisors upon the implications of such strategic decisions, or to identify those requirements of the construction team that are critical to the successful completion of the project.
