ABSTRACT

There is undoubtedly a key set of interpersonal skills for managers in schools. An examination of these skills helps answer the question: how does a manager work best with colleagues in order to ensure that the highest quality of learning and teaching takes place in their school? Schools and other organizations develop systems and strategies which take account of planning systems and strategic activities. But tasks are only productive if the people involved complete them willingly and with commitment and with some autonomy. Some of the most important skills for managers are those of self-management: these are well-developed in a good manager, who can then in turn help those with whom they manage to develop the skills. Other skills are directly concerned with the interpersonal: they are necessary when working with other people.