ABSTRACT
Consider not only what your readers want to know, but also what you need to tell them, by way of explanation or example, to ensure that they understand. Omit anything that is irrelevant, and any unnecessary background information. Only students, who may be expected to display their knowledge, should include details that they expect their readers will already know. At work you are not trying to score marks: you are conveying your knowledge to people who require no more information than will satisfy their immediate needs.
