ABSTRACT

Perspectives on Purpose brings together industry leaders to advocate for a more human-centered and socially-conscious future for businesses. Sharing stories from their work at companies like Ben & Jerry’s, Sephora, Airbnb, Diageo, VF Corporation, and Hyatt, these authors demonstrate how weaving purpose into the profit-making core of business helps companies do good and do well.

Foreword by Jessica Alba and Christopher Gavigan, Co-founders of The Honest Company

Chapters by:

Jorge Aguilar (Prophet)

Tom Andrews (TJALeadership, SYPartners)

Maryam Banikarim (Hyatt, NBC Universal, Gannett, Univision)

Ila Byrne and Ryan Hunter (Diageo)

Corrie Conrad (Sephora)

Alexandra Dimiziani (TwentyFirstCenturyBrand, Airbnb)

Ambika Gautam Pai (Wolf & Wilhelmine)

Heidi Hackemer (And So We Hunt)

Sam Hornsby (TRIPTK)

Jonathan Jackson (Harvard University, Blavity)

Sam Liebeskind (Gin Lane, Wolff Olins)

Rob Michalak (Ben & Jerry's)

Thomas Ordahl (Landor)

Frank Oswald (Columbia University)

Sarah Potts (Thorn)

Matthew Quint (Columbia Business School)

Haley Rushing (The Purpose Institute)

Letitia Webster (VF Corporation)

Freya Williams (Futerra)

Perspectives on Purpose and its sister book, Perspectives on Impact, bring together leading voices from across sectors to discuss how we must adapt our organizations for the twenty-first century world. Perspectives on Purpose looks at the shifting role of the corporation in society through the lens of purpose; Perspectives on Impact focuses on the recalibration of social impact approaches to tackle complex humanitarian, social, and environmental challenges.


chapter |6 pages

Introduction

part I|54 pages

Framing thoughts on purpose

chapter 1|9 pages

The business case for purpose

Friedman, Fink, and the battle for the soul of business

chapter 2|6 pages

The new brand-consumer contract

Tectonic shifts and new tenets

chapter 3|11 pages

Ethical dilemmas and purpose-led decision-making

Do the right thing for whom?

chapter 4|13 pages

Measuring purpose

From organizational commitments to social impact

chapter 5|13 pages

How to be a champion of purpose

part II|68 pages

Building purpose-led organizations, from the inside out

chapter 6|10 pages

Setting the north star

Finding purpose and building instinct

chapter 7|16 pages

Transforming the organization

Designing for purpose and humanity

chapter 8|14 pages

Putting values into action

Delivering on purpose by establishing, embedding, enacting, and expressing your values

chapter 9|6 pages

Activating living experiences

Building brand relevance by putting purpose to work

chapter 10|8 pages

Building community

Revolutionizing the way we manage brands

chapter 11|12 pages

Using those strengths for greater good

A social impact journey and toolkit

part III|62 pages

Case studies on practicing purpose

chapter 12|13 pages

VF Corporation

The journey of becoming a purpose-led portfolio

chapter 13|13 pages

Diageo’s Ugly Distilling Company

Distilled with purpose

chapter 14|15 pages

Thorn and Wolff Olins

Bringing clarity to non-profit purpose

chapter 15|9 pages

Ben & Jerry’s

Continuing to turn values into value through Linked Prosperity

chapter |10 pages

Conclusion