ABSTRACT
The Shingo Institute offers private workshops for organizations upon request. These in-house workshops are tailored so that learning is specifically centered and focused on an individual organization’s culture. To succeed, organizations must develop management systems that align work and behaviors with principles and direction in ways that are simple, comprehensive, actionable, and standardized. Organizations must get results and creating value for customers is ultimately accomplished through the effective alignment of every value stream in an organization. Between Tools and Systems are arrows that show that tools are used to enable and support the systems, and those systems, just like results, define and select the tools that are utilized. An unwavering clarity of why the organization exists, where it is going, and how it will get there enables people to align their actions, as well as to innovate, adapt, and take risks with greater confidence.
