ABSTRACT

Beginning Medical Spanish. Oral Proficiency and Cultural Humility is designed for medical professionals and supporting staff with no prior knowledge of Spanish who need to develop oral language skills and cross-cultural sensitivity to establish relationship-building communication with their Spanish-speaking patients.

This hospital-tested program teaches how to connect with patients of limited English-speaking ability and offer them the quality care they seek. Role-play activities allow students to develop their oral proficiency in meaningful contexts and contribute to a creative and dynamic classroom environment. Written exercises provide opportunity for practice outside the classroom, and audio recordings are available online for use in class and at home. The cultural readings and extensive bibliographical references in each chapter provide students with information about Hispanic values, beliefs and health practices, while teaching them to consider how these may vary with the identity of each individual and the degree of acculturation to US "mainstream" culture.

Whether you are a student preparing to work in a medical environment, or a professional already working with Spanish-speaking patients, the innovative method of hands-on learning though role-playing practice provided in this program will give you the specific skills you need to communicate confidently and respectfully in Spanish.

chapter |10 pages

Introduction

chapter Chapter 1|15 pages

Greeting and addressing your patients

chapter Chapter 2|15 pages

Creating a relationship with your patients

Getting to know them and their families

chapter Chapter 4|19 pages

Giving directions to and at the hospital

chapter Chapter 5|20 pages

Making appointments and describing weekly schedules

chapter Chapter 10|15 pages

Establishing a rapport with a new patient

chapter Chapter 11|19 pages

Conducting a physical examination

chapter Chapter 12|11 pages

Taking past medical histories