ABSTRACT

Campus Crisis Management is a practical resource that helps campus administrators evaluate, revise, or establish a comprehensive crisis management plan appropriate for their college or university. Filled with examples, assessment tools, and checklists, this book describes the individuals who should be involved in developing a campus plan, what a plan should include, as well as a variety of crisis events and issues that should be addressed in a comprehensive crisis management plan. Including contributions from renowned practitioners at all levels, this fully revised, new edition contains the must-have information on crisis management, such as:

  • How to develop a comprehensive crisis management system
  • The different types of crises using the crisis matrix
  • The structure, operation, and training of a crisis team
  • Strategies for working with the media
  • New chapters addressing behavioral intervention teams, active shooter situations, Title IX guidance, campus demonstrations, outbreaks of infectious and contagious diseases, and special event management.

From a senior administrator working with an institution-wide emergency operations team, to a new professional looking to develop plans and protocols to respond to critical incidents, Campus Crisis Management is a comprehensive guide to planning and preparing for campus emergencies of any scale.

part I|46 pages

Foundations of Crisis Management

chapter Chapter One|29 pages

The Impact of Crisis

chapter Chapter Two|15 pages

The Crisis Matrix

part II|114 pages

Crisis Management Systems

chapter Chapter Three|18 pages

Crisis Management Teams

chapter Chapter Five|17 pages

Crisis Communications

chapter Chapter Seven|22 pages

Psychological First Aid in the Aftermath of Crisis

chapter Chapter Eight|17 pages

Crisis Training

part III|152 pages

Contemporary Crisis Management Issues

part IV|29 pages

Sustaining Campus Preparedness into the Future

chapter Chapter Fifteen|20 pages

Lessons Learned