ABSTRACT

The Emotionally Intelligent Online Tutor foregrounds the tutor within online and blended learning environments, and focusses on desirable skills, qualities and attributes for effective tutoring. It analyses these qualities in relation to prominent psychological constructs, such as emotional intelligence, and the exploration of their value in practice.

This book is focussed on the tutoring of adult learners undertaking study within higher education, commonly on a part-time basis whilst studying vocationally relevant degree programmes. However, the contents are applicable and generalisable to those tutoring within informal environments, such as Massive Open Online Courses. Prominent social constructivist models of e-learning are critiqued with alternative actions provided for tutors now practicing in a digital age. The book provides a conceptual model that represents an interpretation of effective practice in a blended learning context.

This book will be of great interest for academics, scholars and postgraduate students in the field of education and for e-tutors delivering online and blended courses. Furthermore, it will be useful for those undertaking teacher training, psychology and counselling courses.

chapter Chapter 1|10 pages

E-tutoring

Introduction and context

chapter Chapter 4|20 pages

Emotional intelligence

Trait-based models and their utility for tutors in online and blended learning contexts

chapter Chapter 8|18 pages

E-tutor competences, skills and beliefs

chapter Chapter 9|9 pages

Developing effective e-tutors

chapter Chapter 10|17 pages

Emotionally intelligent tutoring

chapter Chapter 11|11 pages

Emotionally intelligent tutors and tutoring

A summary and concluding thoughts