ABSTRACT
This book, first published in 1985, examines issues such as the discussion of goals and rationales for charging for online searches, conflicts between reference and other library departments, how to provide quality service and who is best suited to provide it.
TABLE OF CONTENTS
part |1 pages
In the Library
part |1 pages
Fees and Charges
part |1 pages
About Instruction
part |1 pages
About the Role of the Professional
part |1 pages
About the Resources