ABSTRACT

Netnography has become an essential tool for qualitative research in the dynamic, complex, and conflicted worlds of contemporary technoculture.  Shaped by academic fields, industries, national contexts, technologies and platforms, and languages and cultures for over two decades, netnography has impacted the research practices of scholars around the world. 

In this volume, 34 researchers present 19 chapters that examine how they have adapted netnography and what those changes can teach us. Positioned for students and researchers in academic and professional fields, this book examines how we can better use netnographic research to understand the many ways networked technologies affect every element of contemporary business life and consumer existence. 

Netnography Unlimited provides an unprecedented new look at netnography. From COVID-19 to influencer empathy, gambling and the Dark Web to public relations and the military, AI and more-than-human netnography to video-streaming and auto-netnography, there has never been a wider or deeper treatment of technocultural netnographic research in one volume. Readers will learn what kind of work they can do with netnography and gain an up-to-date understanding of the most pressing issues and opportunities. This book is a must-read for those interested in technology, research methods, and contemporary culture.

 

part Section 1|67 pages

Netnography Mobilized

chapter 1|21 pages

Netnography Today

A Call to Evolve, Embrace, Energize, and Electrify

chapter 3|15 pages

Netnography to Explore Gambling Practices

Situating and Advancing Discourse and Method

chapter 4|9 pages

In the Public Interest

Netnography to Impel Policy and Regulatory Change

part Section 2|79 pages

Netnography Territorialized

chapter 6|17 pages

Netnography in a Military Context

Ethical Considerations

chapter 7|16 pages

Political Netnography

A Method for Studying Power and Ideology in Social Media

chapter 9|16 pages

Netnography in Tourism Beyond Web 2.0

A Critical Assessment

part Section 3|67 pages

Netnography Industrialized

chapter 10|23 pages

Netnography Applied

Five Key Lessons Learned from 16 Years of Field Experience

chapter 12|21 pages

The Best of Both Worlds

Methodological Insights on Combining Human and AI Labor in Netnography

chapter 13|12 pages

Global Beautyscapes

An Innovation-Centered Netnography of Chinese Skin Care and Cosmetics Consumers

part Section 4|34 pages

Netnography Humanized

chapter 14|24 pages

Auto-Netnography in Education

Unfettered and Unshackled

chapter 15|8 pages

Getting Up-Close and Personal with Influencers

The Promises and Pitfalls of Intimate Netnography

part Section 5|71 pages

Netnography Theorized

chapter 17|10 pages

Online Ethnography and Social Phenomena on the Move

Time Construction in Netnography and Mobile Ethnography

chapter 18|15 pages

Netnography in Live Video Streaming