ABSTRACT

Now in its second edition, this textbook explores the continuing transformation of advertising, sales promotion, and public relations functions within the marketing discipline. The content focuses on emerging new technologies, as well as established digital and legacy media, as the reader is guided through the process of developing and implementing a comprehensive Integrated Marketing Communication plan for companies, organizations, and brands.

Clear, concise, and practical, the book takes the reader through consumer, market, and competitive research; creative conceptualization; market segmentation, identification of a target audience, and brand positioning; as well as strategic decisions involving the timing, placement, and intensity of advertising, sales promotion, public relations, and brand visibility. The new edition emphasizes the importance of social media, website development, search engine optimization, mobile marketing, brand promotion events, and retail store connectivity. Updated to include more digital content with detailed international examples, this new edition adds four new chapters including Integrated Marketing Communication objectives, budgets, and metrics, legacy media planning, business-to-business marketing strategies, and innovative technologies with topics such as artificial intelligence, predictive analytics, synthetic media, virtual reality, and voice marketing.

Upper-level undergraduate and postgraduate students will appreciate this lucid, up-to-date text, as will business professionals in executive education and certificate programs. Experiential learning is provided with chapter assignments and a continuity case study woven into the textbook.

The second edition is also accompanied by robust online resources, including PowerPoint slides, chapter videos, lecture notes, classroom exercises, digital flash cards, test banks, an instructor resource book, and interactive templates for preparing an Integrated Marketing Communication Plan.

chapter 1|30 pages

Artificial Intelligence

Another Digital Transformation for the Future of Marketing

chapter 2|30 pages

Integrated Marketing Communication

Pathways for Brand Messages and Content

chapter 3|20 pages

Marketing Research Methods

Collecting and Analyzing Input for Decision-Making

chapter 4|18 pages

IMC Objectives and Budgets

Funding Methods and Allocating Financial Resources

chapter 5|20 pages

Segmentation Strategies

Prioritizing Target Groups for Effective Brand Communication

chapter 6|34 pages

Creativity Strategies and Advertising

The Storytelling Process, People, and Procedures

chapter 7|30 pages

Digital Media Strategies

Owned and Shared Pathways for Delivering Brand Content

chapter 8|36 pages

Legacy Media Strategies

Paid Pathways for National and Local Advertising Campaigns

chapter 9|22 pages

Sales Promotion Strategies

Motivating Shoppers to React and Respond to Special Offers

chapter 10|18 pages

Public Relations Strategies

Earned Media Coverage and Building Lasting Relationships

chapter 11|12 pages

Brand Visibility Strategies

Displaying a Physical Presence and Using Personal Contact

chapter 12|14 pages

B2B Communication Strategies

Retaining Customers and Discovering New Buyers