ABSTRACT

Supervision is a leveraged activity. When we develop the supervisor's skills, we enhance the productivity of the whole workgroup.

This book provides valuable skill training for supervisors, team leaders, and managers. It offers techniques to improve reliability that can be accomplished at the supervisor level. It teaches both the science and the art of the supervision of maintenance workers, discusses managing meetings and time, the elements of technical issues, and presents management and people skills, offering maximum productivity and high-quality provision of services and at the same time, improving morale throughout the workforce.

This book is suitable for all types of maintenance for organizations with supervisors and managers from plant operations, storeroom, construction, and related areas including industrial organizations, construction companies, mines, fleets, building maintenance, janitorial maintenance contractors, and vocational tech schools teaching maintenance short courses.

chapter |6 pages

Introduction

section Section I|49 pages

Psychology of Supervision and of Subordinates

chapter 1|6 pages

What Is Supervision?

chapter 2|3 pages

Maintenance Mentoring and Role Models

chapter 4|3 pages

Company Culture

chapter 5|2 pages

Getting Through to Other Humans

chapter 6|6 pages

Motivation

chapter 7|5 pages

Goals Are a Motivational Technique

chapter 8|6 pages

Coping with Difficult People

section Section II|71 pages

Maintenance Management for Supervisors

chapter 10|4 pages

Understanding and Avoiding Breakdowns

chapter 11|11 pages

Practical Safety for Supervisors

chapter 12|2 pages

World-Class Maintenance

chapter 13|5 pages

Asset Management

chapter 14|2 pages

Reliability Strategy Development

chapter 15|10 pages

Advanced and Rigorous Maintenance Strategies

chapter 16|13 pages

PM for SupervisorsWhat You Must Know

chapter 17|6 pages

TLC (Tighten, Lubricate, Clean)

chapter 18|5 pages

Work Execution Management

chapter 19|7 pages

Planning, Coordination, and Scheduling

section Section III|79 pages

Supervisors’ Toolbox

chapter 20|4 pages

Transition from Worker to Supervisor

chapter 21|2 pages

Building and Using Teams

chapter 22|8 pages

Real Issues

chapter 23|3 pages

Quality

chapter 24|11 pages

Supervisor Time Management

chapter 25|5 pages

Meetings

Techniques to Make Meetings More Effective

chapter 26|3 pages

Legal Issues for Supervisors

chapter 27|5 pages

Effective Decision-Making and Delegation

chapter 28|16 pages

Trade Training

chapter 29|8 pages

Dealing with and Solving Problems

chapter 30|3 pages

Continuous Improvement

chapter 31|3 pages

Using Projects to Motivate the Team

section Section IV|20 pages

The Future of Managing Maintenance

chapter 32|15 pages

Making Technology, Your Friend

chapter 33|2 pages

Going Forward