ABSTRACT

This book examines the evolution of corporate communication in the recent past in the context of the rapidly changing contemporary business environment in India.

Using several case studies, it illustrates the growing need for small and large businesses to recognize and form a direct connection with their stakeholders and further explains the effective ways through which specific business requirements are realized by communication managers. The book explores the greater dependency and function of multiple media strategies and their challenges. It also offers various theoretical and practical insights into the successful integration of diverse communication and marketing strategies like employee communication, investor relations, corporate social responsibility and philanthropy, branding, crisis management, and corporate ethics and governance, among others.

Lucid and comprehensive, this book will be an essential read for students and scholars of corporate communications, business management, media and communication studies, public relations, and marketing, as well as communication and marketing practitioners.

part |78 pages

Part I

chapter Chapter 1|29 pages

Corporate environment

An overview

chapter Chapter 2|21 pages

Corporate communication

chapter Chapter 3|26 pages

Forms and structure of corporate communication

part |63 pages

Part II

chapter Chapter 4|26 pages

Corporate constituencies and stakeholder mapping

chapter Chapter 5|35 pages

Stakeholders communication

Tools and methods

part |91 pages

Part III

chapter Chapter 6|32 pages

Corporate branding

chapter Chapter 7|25 pages

Corporate social responsibility

chapter Chapter 8|32 pages

Crisis communication and management

part |30 pages

Part IV

chapter Chapter 9|28 pages

Communication strategy and campaign planning

part |19 pages

Part V

chapter Chapter 10|17 pages

Corporate ethics and guidelines