ABSTRACT

With the widespread transformation of information into digital form throughout society – firms and organisations are embracing this development to adopt multiple types of IT to increase internal efficiency and to achieve external visibility and effectiveness – we have now reached a position where there is data in abundance and the challenge is to manage and make use of it fully. This book addresses this new managerial situation, the post-digitalisation era, and offers novel perspectives on managing the digital landscape.

The topics span how the post-digitalisation era has the potential to renew organisations, markets and society. The chapters of the book are structured in three topical sections but can also be read individually. The chapters are structured to offer insights into the developments that take place at the intersection of the management, information systems and computer science disciplines. It features more than 70 researchers and managers as collaborating authors in 23 thought-provoking chapters.

Written for scholars, researchers, students and managers from the management, information systems and computer science disciplines, the book presents a comprehensive and thought-provoking contribution on the challenges of managing organisations and engaging in global markets when tools, systems and data are abundant.

chapter 2|12 pages

Digital transformation

Towards a new perspective for large established organisations in a digital age

part 1|70 pages

The transformation of society and markets

chapter 3|10 pages

Managing digital servitization

A service ecosystem perspective

chapter 4|10 pages

Caught on the platform or jumping onto the digital train

Challenges for industries lagging behind in digitalisation

chapter 5|10 pages

Digitalisation for sustainability

Conceptualisation, Implications and Future Research Directions

chapter 6|10 pages

Reaching new heights in the cloud

The digital transformation of the video games industry

chapter 7|9 pages

Hyper-Taylorism and third-order technologies

Making sense of the transformation of work and management in a post-digital era

chapter 8|9 pages

Why space is not enough

Service innovation and service delivery in senior housing

part 2|81 pages

Managerial and organisational challenges

chapter 10|12 pages

Modern project management

Challenges for the future

chapter 12|10 pages

When external reporting goes social

New conditions for transparency and accountability?

chapter 14|11 pages

Managing digital employee-driven innovation

The role of middle-level managers and ambidextrous leadership

part 3|76 pages

Framing digitalisation

chapter 18|10 pages

‘Deleted User’

Signalling digital disenchantment in the post-digital society

chapter 21|11 pages

Understanding information system outsourcing in the digital transformation era

The business-relationship triad view

chapter 22|10 pages

Transforming the management/profession divide

The use of the red–green matrix in Swedish schools

chapter 23|11 pages

Integrating research in master's programmes

Developing students' skills to embrace digitally transformed markets