ABSTRACT

This book accounts for the transformation of organizations in a post-bureaucratic era by bringing a communicational lens to the ontological discussion on organization/disorganization, offering a conceptual and methodological toolbox for studying dis/organization as communication.

 Increasingly, scholars acknowledge that communication is constitutive of organization; because meaning is always indeterminate, communication also (and simultaneously) generates disorganization. 

The book synthesizes the major theoretical trends and empirical studies in communication that engage with dis/organization. Drawing on dialectics, relational ontologies, critical theory, systems theory, and affect thinking, the first part of the book offers communicational explanations of how dis/organization unfolds. The second part of the book grounds this theoretical reflection, providing empirical studies that mobilize diverse methodological and analytical frameworks (e.g., ethnography, situational, interactional and genre analysis) for studying the practices of dis/organization. Overall, the book exposes organizations (and organizing processes) as significantly messier, irrational (or a-rational), and paradoxical than scholars of organization typically think. It also offers readers the conceptual and methodological tools to understand these complex processes as communication.

This book will be essential reading for scholars in organizational communication or management and organization studies, together with senior undergraduate and graduate students studying  organizational communication, organizational discourse, discourse analysis (including rhetoric, semiotics, pragmatism, narratology) and courses in management studies. It will also be richly rewarding for organizational consultants, managers and executives.

chapter |13 pages

Introduction

part I|133 pages

Communicational Explanations of Dis/Organization

chapter 1|19 pages

Constituting Order and Disorder

Embracing Tensions and Contradictions

chapter 2|24 pages

Communication as Dis/Organization

How to Analyze Tensions from a Relational Perspective

chapter 3|20 pages

The Queen Bee Outlives Her Own Children

A Luhmannian Perspective on Project-Based Organizations (PBOs)

chapter 4|19 pages

Rethinking Order and Disorder

Accounting for Disequilibrium in Knotted Systems of Paradoxical Tensions 1

chapter 5|26 pages

Feeling Things, Making Waste

Hoarding and the Dis/Organization of Affect

chapter 6|23 pages

Communication Constitutes Capital

Branding and the Politics of Neoliberal Dis/Organization

part II|119 pages

Methodological Toolbox for Studying Dis/Organization

chapter 7|21 pages

Dis/Ordering

The Use of Information and Communication Technologies by Human Rights Civil Society Organizations

chapter 8|25 pages

Disorganizing Through Texts

The Case of A.K. Rice’s Account of Socio-technical Systems Theory

chapter 9|23 pages

The Paradox of Digital Civic Participation

A Disorganization Approach

chapter 11|23 pages

Extreme Context as Figures of Normalcy and Emergency

Reorganizing a Large-Scale Vaccine Campaign in the DR Congo