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A Human-Computer-Interface Concept for Mobile Devices to support Service & Maintenance Staff in Industrial Domains

Abstract This paper describes the results of a use context and requirement analysis for an user interface concept for mobile devices in the domain of industrial automation. As a result of this analysis advantages for the use of mobile devices in the domain of service and maintenance were recorded. A usability test showed that a user interface on the basis of these requirements is a useful support for the service-and maintenance personnel during their daily work.