ABSTRACT
Organizational learning is a key component of organizational intelligence (OI). In order for an organization’s intelligence to increase, the organizational entity must be able to learn and adapt. The ability of the organization to have sensors and systems in place to be able to predict, anticipate, react, and adjust to changes is an aspect of both organizational learning and OI. With more researchers and practitioners working together to further define and develop the knowledge management (KM) field, the mystique of KM will begin to produce an aura of fundamentally sound principles, concepts, methodologies, techniques, and tools. By working together, knowledge management can help build the “organizational intelligence” (OI) of a firm. Many organizations are drowning in information and starving for knowledge. Many organizations are having their information technology directors become Chief Knowledge Officers, because top management often feels they are comparable positions.
