ABSTRACT

Considers cost and optimization problems from the manufacturer's and the buyer's points of view. The work discusses a variety of warranty policies and the mathematical models for the analysis of related engineering and management issues. All standard consumer product warranties are covered.

chapter 1|43 pages

An Overview

chapter 2|47 pages

Warranty Policy and Modeling Issues

chapter 3|37 pages

Stochastic Processes for Warranty Modeling

chapter 5|49 pages

Analysis of the Basic Pro-Rata Warranty

chapter 6|49 pages

Complex One-Dimensional Warranties

chapter 7|31 pages

Reliability Improvement Warranties

chapter 8|66 pages

Two-Dimensional Warranty Policies

chapter 9|48 pages

Warranty Servicing

chapter 10|58 pages

Warranty and Engineering

chapter 11|42 pages

The Simulation Approach to Warranty Analysis

chapter 12|63 pages

Statistical Estimation of Warranty Costs

chapter 13|27 pages

Case Studies