ABSTRACT
When a library is implementing an integrated library system, the library administrator needs a staff training program that applies management concepts to the overall strategic plan. The authors recommend a modified form of Joseph Harless’ Front-End Analysis problem solving model which is designed to force the user to think through the underlying conditions or terms creating the “problem” environment and then link solutions to a training model. A 2 phase approach is presented that is structured around defining the problem state and delineating the specific steps to correct problem areas. A time analysis of the authors’ initial staff training program is outlined and 2 sample needs assessments are provided.
