ABSTRACT
The critical steps to improved performance in organizations are the empowerment of staff and the meaningful involvement of staff at all levels of the organization. This calls for a new paradigm of leadership, the “acknowledge-create-empower” paradigm as developed by Evered and Selman. The author describes this model and its application to library organizations. The core values and leadership philosophy for empowering staff are explained. Sullivan suggests a number of strategies for library managers to consider as they increase the role of staff in library problem-solving and decision-making.
