ABSTRACT

Italian Business Situations is a handy reference and learning text for all who use or need spoken Italian for business.

Over 40 situations are simply presented, including

* basic phone calls

* leaving messages

* making presentations

* comparing, enquiring, booking

* selling techniques

With full English translations and usage note, Italian Business Situations will help you to communicate confidently and effectively in a broad range of everyday situations.

part Section I Sezione I|41 pages

On the telephone

chapter 1|1 pages

Making an enquiry

chapter 1|1 pages

Richiesta di informazioni

chapter 2|1 pages

Ordering

chapter 2|1 pages

Ordini

chapter 3|1 pages

Making an appointment

chapter 6|1 pages

Making a complaint

chapter 6|1 pages

Reclamo

chapter 7|1 pages

Reminder for payment

chapter 7|1 pages

Sollecito di pagamento

chapter 9|1 pages

Changing an appointment

chapter 9|1 pages

Modifica di appuntamento

chapter 10|1 pages

Informing of a late arrival

chapter 11|1 pages

Ordering a taxi

chapter 11|1 pages

Prenotare un taxi

chapter 12|1 pages

Checking flight information

chapter 13|1 pages

Booking a flight

chapter 14|1 pages

Thanking for hospitality

chapter 14|1 pages

Grazie dell'ospitalità

chapter 15|1 pages

Invitations

chapter 15|1 pages

Inviti

chapter 16|1 pages

Travel enquiry

chapter 16|1 pages

Richiesta d'informazioni

chapter 17|1 pages

Arranging delivery of goods

part Section II Sezione II|65 pages

Face to face

chapter 18|1 pages

Arriving for an appointment

chapter 18|1 pages

Arrive ad un appuntamento

chapter 20|1 pages

Presenting a proposal

chapter 20|1 pages

Presentazione di proposta

chapter 22|1 pages

At the travel agent's

chapter 22|1 pages

Agenzia di viaggi

chapter 23|1 pages

Checking in at the airport

chapter 24|1 pages

Checking in at a hotel

chapter 24|1 pages

Registrazione in albergo

chapter 25|1 pages

Checking out of a hotel

chapter 27|1 pages

Verifying a bill

chapter 29|1 pages

Visita guidata ad un reparte

chapter 30|1 pages

Informal job interview

chapter 30|1 pages

Colloquio informale

chapter 31|1 pages

Formal job interview

chapter 31|1 pages

Colloquio 1 formale

chapter 32|1 pages

Planning a budget

chapter 32|1 pages

Pianificazione del bilancio 1

chapter 33|1 pages

Organizing a product launch

chapter 34|1 pages

Contacting official agencies

chapter 35|1 pages

Presenting company policy

chapter 36|1 pages

Visiting the bank manager

chapter 37|1 pages

Selling a service to a client

chapter 38|1 pages

Selling a product to a client

chapter 39|1 pages

Ringraziamento informale

chapter 40|1 pages

Discussing contracts

chapter 40|1 pages

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