ABSTRACT

Distance learning is becoming an increasingly popular way of studying, and most universities now provide courses using these methods. Today's students, though, are demanding high quality, consumer-focused and flexible courses, as well as learning resources and active learner support. This means that providers of distance education need to reconsider key issues about their learner support systems, ensuring that this is delivered appropriately and effectively.
Considering the changing needs and demands of distance education students, this book draws together contributions from the UK, USA, Hong Kong, Australia, Japan, South Africa and Botswana, to offer an international perspective on:
* the challenges and opportunities of Information and Communication Technologies (ICT)
* quality assurance, commercialisation and the learner as consumer
* the impact on learners of cultural differences on internationalised curricula
* the implications for learner support of a wider range of learners
This book should be read by all those involved in developing and delivering distance education courses.

chapter |2 pages

Introduction

chapter 1|11 pages

Constructivism or Confucianism?

We have the technology, now what shall we do with it?

chapter 3|13 pages

Supporting the masses?

Learner perceptions of a South African ODL programme

chapter 7|13 pages

Remembering our common work

Institutional support for open learning

chapter 8|12 pages

On-line learning and supporting students

New possibilities

chapter 9|12 pages

The centrality of learner support in open and distance learning

A paradigm shift in thinking

chapter 11|19 pages

Changing entrenched learner support systems

Vision and reality

chapter 12|13 pages

Lost and found

Open learning outside the doors of academe

chapter 14|17 pages

Delivering learner support on-line

Does the medium affect the message?

chapter 15|13 pages

Rethinking learner support in the Open University UK

A case study

chapter 16|14 pages

Collaborative on-line learning

Transforming learner support and course design