ABSTRACT

Facilities Management sets out a new framework for the discipline of facilities management which challenges many of the norms and which sets out new methods for optimising the performance of a business. Successful facilities managers need a range of skills and need to be able to devise a range of innovative strategies for the future of the organisations in which they work.

This new book follows on directly from Keith Alexander's ground-breaking textbook Facilities Management and focuses on four new themes which have been identified as keys to the new strategy: organisational change and learning, innovation, performance and the knowledge workplace.

chapter 1|12 pages

Introduction

part |2 pages

PART ONE: Organisational Change and Learning: An Introduction

part |2 pages

PART TWO: Innovation and the Innovative Workplace: An Introduction

part |2 pages

PART THREE: Performance: An Introduction

part |2 pages

PART FOUR: Towards Knowledge Workplaces: An Introduction