ABSTRACT

Confusing, inadequate instructions for setting up and using consumer products are not only unhelpful, but potentially dangerous. They may contain wrong information, poor warnings, and no pictures or illustrations. Standards are either non-existent or little known, even though the U.S. government has developed and tested standards for the past thirt

chapter 1|4 pages

Introduction

chapter 2|12 pages

General Considerations

chapter 3|12 pages

General Presentation Principles

chapter 4|10 pages

Information to Plan the Work

chapter 5|16 pages

Graphics

chapter 6|16 pages

Language Control

chapter 7|18 pages

Text and Format Specifications and Rules

chapter 8|26 pages

Preparing the Instructions

chapter 9|10 pages

Special Considerations for Maintenance