ABSTRACT

Drawing together a selection of high quality, intellectually robust and stimulating articles on both theoretical and practice-based developments in the field, this Reader investigates the closely linked areas of management and marketing in the museum.

The articles, from established and world-renowned contributors, practitioners and writers at the leading edge of their fields, deal with the museum context of management and how marketing and management practices must take account of the specifics of the museum and the not-for-profit ethos.

Key writings from broader literature are included, and the collection of key writings on the investigation and study of management and marketing in the museum are of great benefit not only to those studying the subject, but also to professionals working and developing within the field.

part |84 pages

Museums and Change

chapter |10 pages

Leading Change

Why transformation efforts fail

chapter |19 pages

From Being about Something to Being for Somebody

The ongoing transformation of the American museum

chapter |18 pages

Museums

Challenges for the 21st century

chapter |15 pages

Embracing Organizational Change in Museums

A work in progress

part |190 pages

Museum Management

chapter |38 pages

The Effective Management of Museums

Cohesive leadership and visitor-focused public programming

chapter |6 pages

The University Art Museum

Defining purpose and mission

chapter |18 pages

Liberty Science Center in the United States

A mission focused on external relevance

chapter |10 pages

Beyond Big and Awesome

Outcome-based evaluation

chapter |14 pages

Volunteers in the Heritage Sector

A neglected audience?

chapter |17 pages

Interim Directorships in Museums

Their impact on individuals and significance to institutions

part |127 pages

Marketing the Museum

chapter |18 pages

Can Museums be All Things to All People?

Missions, goals, and marketing's role

chapter |21 pages

Museum Marketing

Understanding different types of audiences

chapter |6 pages

A Delicate Balance

Museums and the marketplace