ABSTRACT

Creating High Performance Teams is an accessible and thorough new introduction to this key area of business education. Written by teams experts Ray Aldag and Loren Kuzuhara, this book provides students with both a firm grounding in the key concepts of the field and the practical tools to become successful team managers and members. Built on a solid foundation of the most up to date research and theory, chapters are packed with case studies, real-world examples, tasks and discussion questions, while a companion website supports the book with a wealth of useful resources for students, team members, and instructors.

Centered around an original model for high performance teams, topics covered include:

  • Building and developing effective teams
  • Managing diversity
  • Effective communication
  • Team processes – meetings, performance management
  • Dealing with change and team problems
  • Current issues – virtual teams, globalization

With its combined emphasis on principles and application, interwoven with the tools, topics, and teams most relevant today, Creating High Performance Teams is perfectly placed to equip upper-level undergraduate and MBA students with the knowledge and skills necessary to take on teams in any situation.

chapter 1|25 pages

Teams

Opportunities and Challenges

chapter 2|22 pages

Designing the Team System

chapter 3|19 pages

Building and Developing the Team

chapter 5|32 pages

Managing Team Diversity

chapter 6|19 pages

Fostering Effective Communication in Teams

chapter 7|31 pages

Facilitating Team Processes

chapter 8|17 pages

Managing Change in Teams

chapter 9|35 pages

Dealing with Team Problems

chapter 10|24 pages

Teams

Evaluating Team Effectiveness

chapter 11|33 pages

The New Teams

Virtual, Global, Connected, and Self-Managing

chapter 13|15 pages

Teams Summary and Integration