ABSTRACT

Without a doubt, new technologies, and notably the Internet, have had a profound and lasting impact on the marketing function. A paradigm shift has occurred which will forever change the way marketers and marketing managers work. This doesn’t mean, however, that ‘old’ marketing tools are no longer relevant.

In this brand new textbook, Cor Molenaar summarizes classic concepts and current developments to create a new, integrated marketing model, in which all components are part of a customer-oriented approach. Molenaar highlights the influence of the application of IT and the Internet within marketing and reveals how this can affect the form, focus and business model of an organization.

Supplemented by practical examples throughout, e-Marketing is an essential read for all marketing and business administration students.

chapter

Introduction

part 1|41 pages

Developments of marketing

chapter 1|4 pages

Marketing and strategy

chapter 2|7 pages

Marketing as a concept

chapter 3|5 pages

Marketing as an activity

chapter 4|7 pages

Marketing instruments

chapter 5|8 pages

Direct marketing as a form of marketing

chapter 6|8 pages

Marketing and the Internet

part 2|44 pages

Impact of information technology on marketing

part 3|3 pages

Impact of the Internet on marketing

chapter 10|8 pages

The development of the Internet

chapter 11|8 pages

The breakthrough of the Internet

chapter 12|16 pages

The application of the Internet

part 4|41 pages

Internet strategy

chapter 13|12 pages

Developing the Internet strategy

chapter 14|27 pages

Applications of the Internet

part 5|63 pages

Marketing strategy in a dynamic world

chapter 15|10 pages

Marketing orientation as a competitive model

chapter 16|30 pages

Applying market orientation

chapter 17|10 pages

Changes and choices

chapter 18|11 pages

New developments in marketing