ABSTRACT

Human Resource Management for Events still remains the only text to introduce students to the unique application of HR principles in the context of a highly complex event environment. Linking theory, research and application it looks at the purpose and processes of managing such a sizable & varied workforce in a highly pressured environment through the differing and various types of events from sporting to arts to business events.

Since the first edition, there have been many important developments in this field and this second edition has been completely revised and updated in the following ways:

  • extensively updated content to reflect recent issues and trends including: labour markets and industry structure, impacts of IT and social media, risk management, volunteer motivation, talent management, equal opportunities and managing diversity. All explored specifically within the Events Industry
  • extended volunteer chapter, including new material on ethics, volunteer motivation and satisfaction.
  • a new chapter on Internal Communications, looks at how an effective internal communication plan can be achieved which is a critical part of HR strategy in the unique event environment.
  • updated and new international case studies throughout to explore key issues and show real life applications of HRM in the Events Industry.
  • supported with new lecturer and students online resources including: power point slides, suggested answers to review questions, web & video links to additional resources and a student test bank.

Written in a user friendly style, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge.

part |2 pages

Part I Human resource strategic planning: establishing the context

chapter 1|20 pages

The event environment

chapter 2|20 pages

Human resource planning

chapter 3|22 pages

Event project planning

chapter 4|22 pages

Volunteer management

chapter 5|18 pages

Contractor management

chapter 6|20 pages

Employment law and duty of care

chapter 7|20 pages

Job analysis

part |2 pages

Part II Human resource operations: building the team

chapter 8|18 pages

Recruitment and selection

chapter 9|20 pages

Workforce training

chapter 10|18 pages

Job-specific training

chapter 11|22 pages

Workforce policies and procedures

chapter 12|16 pages

Event service culture

chapter 13|14 pages

Collaboration and integration

chapter 14|16 pages

Leadership

chapter 15|16 pages

Motivation and retention

chapter 16|14 pages

Internal communications