ABSTRACT
The management science literature, and more the shelves of airport bookshops, is awash with different models and styles of leadership. The exceptional conditions of the industry disfavour servant leadership as much as heroes. Servant leadership styles are characterised by allowing a high degree of discretion to sub-ordinates. Yukio Matsui described his leadership team as mitigators and managers of both commercial and technical risk, a role that required an orchestra of expertise rather than a talented prima donna. Life Science Leaders are best described as Decisive Facilitators. Distributive conflict is negative and characterised by individuals or functions working against each other by using guerrilla tactics, such as withholding information or working strict interpretations of roles. Integrative conflict is positive and is characterised by constructive challenges, sharing of resources and role flexibility.
