ABSTRACT

Now in a fully revised and updated third edition, Sport Facility Operations Management goes beyond the basic theories of sport facility management to include relevant practical professional experiences connecting facilities, people, and technology.

This is a comprehensive and engaging textbook introducing cutting-edge concepts and best practice in sport facility operations management. Each chapter contains real-world case studies and discussion questions, innovative 'Technology Now' and new ‘Facility Focus’ features, and ‘In the Field’ segments about what is going on in the industry. This new edition also provides new content in the areas of project management, social and digital media, revenue generation and diversification, performance analytics, and impacts and legacies.

This is a vital resource for sport management educators and students, especially those studying facility management. It is also an interesting read for industry professionals working in sport facility management, from grassroots and community complexes to global mega stadiums and arenas.

Dedicated online materials include PowerPoint presentations for each chapter; multiple-choice and essay questions; online appendices with diagrams, schematics, manuals, and forms; a glossary; and a sample master syllabus.

chapter Chapter 1|10 pages

Introduction to Sport Facility Operations Management

section Section I|95 pages

Pre-Management and Pre-Operational Issues

chapter Chapter 2|23 pages

Ownership Structures

chapter Chapter 3|23 pages

Financing Sport Facilities

chapter Chapter 4|24 pages

Capital Investment Appraisal

chapter Chapter 5|23 pages

Project Management

Planning, Design, and Construction

section Section II|79 pages

Application of Management and Operations Principles for Sport Facilities

chapter Chapter 8|25 pages

Operations Management

section Section III|116 pages

Implementing Sport Facility Operations Management

chapter Chapter 9|24 pages

Multichannel Marketing and Communications

chapter Chapter 10|20 pages

Revenue Generation and Diversification

chapter Chapter 12|25 pages

Legal Issues and Risk Assessment

chapter Chapter 13|24 pages

Security Planning for Facility Management

section Section IV|37 pages

Effectiveness of Management and Operations

chapter Chapter 14|29 pages

Performance Analytics for Sport Facilities

chapter Chapter 15|6 pages

Impacts and Legacies through Sustainability