ABSTRACT

You are busy! You have a lot of things on your to do list. It would be so tempting to be frustrated with the constant interruptions. But never underestimate your ability to make someone’s day by how you respond to those little distractions – the ones you could easily view as an annoyance. You never know which moments with people will be the ones that they remember … potentially for a long time. So embrace the interruptions. Make the most of those unplanned, unscheduled moments. They could end up being the most important moments of your day.