chapter  Chapter 7
Engaging Patients
WithEldo E. Frezza
Pages 5

The Robert Wood Johnson Foundation reported that: People who are actively engaged in their health care are more likely to stay healthy and manage their conditions by asking their doctors questions about their care, following treatment plans, eating right, exercising, and receiving health screenings and immunizations. Patients without the skills to manage their health care incur costs up to 21 percent higher than patients who are highly engaged in their care. Patient engagement starts by giving patients the tools they need to understand what makes them not healthy. Patients who know how to navigate the health care system often have different perspectives than those who provide their care and can offer insights on how to overcome the barriers that patients face to help improve care. 1