ABSTRACT
The pharmaceutical unit is responsible for providing all the prescribed drugs and advising patients about the use of the medication. In terms of waste of time, the pharmaceutical unit has problems. In the Lean effort, waste of time can be reduced with a streamlined process developed through process mapping. In terms of drugs, there are two problems that arise: the drugs that are not provided and the existence of expired drugs. Other issues may include medication errors such as drugs lost, wasted, or returned from the patient’s room. These are Lean problems because they are directly related to the waste of drugs that already exist. Lean can be a negative impact on workers in a pharmaceutical unit. Lean demands change, and workers tend to not want to take risks by making changes if such changes could potentially produce the worst effects, such as loss of job due to inability to adapt.
