ABSTRACT
Generally, the maintenance unit in a hospital, especially in the housekeeping area, are seen as secondary employees because they do not have a health specialty. This is not actually true because they are also responsible for infection treatment. Dirty hospitals will cause infection to occur and decrease hospital health quality. In other words, housekeeping employees are those who have a health paradigm; it is different from doctors and nurses, who have a disease paradigm. If the work volume is big, small problems which can actually be handled by a health officer will distract work; the maintenance officer is more pleased if they are given complex problems that need higher knowledge. Improvement of Lean implementation only increases by 1% of the full-time equivalent indicator in three months of implementation, although in six months implementation, the indicator increases by 12% after the sixth month into baseline.
