ABSTRACT
Market survival is critically dependent on effective computer maintenance. India is located far from the computer manufacturing plants, and permanent location of engineers to support one or two installations becomes a costly proposition. An excellent example of the self-reliant strategy is provided by the calculator industry. This industry was nonexistent in India in 1971. Large computational facilities are needed for supporting many applications. Host vendors sell computer systems in India on a "bundled" basis, that is, the software costs are already included as part of the deal. In India indirect taxation is the primary source of revenue for the government. In September 1970 the government announced that it will allow computers to be imported to develop software. In spite of having large numbers of educated persons and a growing infrastructure, India has been able to capture only a small part of the world computer market.
