ABSTRACT

An information centre may be organized as a single centralized unit, or it may consist of a main information centre with sub-units in different buildings or remote establishments, and it may be part of a larger division, perhaps called 'information' which includes publicity and public relations. The geographical disposition of the organization will determine the way in which the information service is organized. Staff showing management potential should be sent on one or more of the management courses which are available. The techniques of operational research developed is the Second World War as an aid to military decision-making should also find application in the management of an information centre. The staff of a large information centre will consist of different classes and grades. There will be technical, supervisory, clerical and ancillary staff such as typists, machine operators, messengers and paperkeepers.