ABSTRACT
This chapter analyzes the constitutional and administrative problems of the Post Office, as a means of determining the merits and demerits of this form of control, and to ascertain if reforms are possible which might rectify some of the faults attributed to the organization. It focuses on the chief criticisms of the Post Office's internal administration and considers the major problems relating to organization, management, and personnel. Most of the minor defects of the existing organization could be ignored if a policy-formulating board, chosen along functional rather than operating lines, were established. The Bridgeman Committee recommended such a board, and the present Postmaster-General has indicated that the plan will be put into effect. Centralization of office accommodation and frequency of personal conference would, it is believed, prove of inestimable benefit to the administration of the British Post Office. Furthermore, the establishment of deliberative boards would probably speed up the acceptance of practical proposals which originate in the manipulative services.
