ABSTRACT

Information technology is revolutionizing information systems within enterprises, particularly the networking, communication, and control systems. It provides the means for enterprises to better integrate their intra-and interorganizational business processes, activities, and resources. Intraorganizational integration requires the enterprise to build a set of consistent and mutually supportive practices that can support the enterprise’s goals and objectives. Interorganizational integration matches those goals and objectives with the needs of the market and with the enterprise’s competitive needs (within the existing environmental constraints). Intra-and interorganizational integration support and complement each other. In many enterprises, both intra-and interorganizational integration are needed to realize the enterprise’s objectives.