ABSTRACT

For most part during the past two decades, Information Technology vendors have either sold or licensed products to customers, who have then proceeded to treat these acquisitions as their permanent assets. For example, customers regularly bought hardware such as servers, desktops, routers, storage devices and licensed software such as Operating Systems, Productivity Applications, Practice Management Software, Billing Software, and so on. The cost of acquiring the hardware and software licenses was typically borne upfront, leaving the buyer with the subsequent responsibility of utilizing and managing these hardware and software assets.