ABSTRACT
List of Tables Table 1 Selection of empirical studies .........................................................................31 Table 2 Key performance comparators of OfWat........................................................33 Table 3 Panglossians versus Pragmatists .....................................................................36 Table 4 Strategic typologies adapted to the WSS sector .............................................57 Table 5 Variables relevant to market strategies ...........................................................62 Table 6 Variables relevant to products and services strategies....................................62 Table 7 Variables of ‘seeking revenues’ –strategies....................................................63 Table 8 Variables of ‘internal organisation’-strategies................................................64 Table 9 Variables of ‘external organisation’-strategies ...............................................64 Table 10 Neo-liberal manifestations for the market to fulfil the mandate of the government ..................................................................................................................87 Table 11 Neo-liberal manifestations for the market of the right to abstract or discharge water.............................................................................................................................88 Table 12 Neo-liberal manifestation for the market of inputs needed to produce ........89 Table 13 Neo-liberal manifestations for the market of WSS services to end-users ....90 Table 14 Current and forecasted people served within Europe by private parties ......98 Table 15 Legislation in force on resource access ......................................................125 Table 16 Legislation in force on water production and distribution\.........................127 Table 17 Legislation in force on sewerage collection and treatment.........................129 Table 18 Summarized opportunities and constraints from regulatory regimes .........137 Table 19 Explicit expectations of the Island government..........................................144 Table 20 Evaluation criteria categorized along the strategic components.................145 Table 21 Overview of investment by the public and the private party......................147 Table 22 Survey characteristics: countries and ownership type ................................155 Table 23 Survey characteristics: size and ownership type.........................................156 Table 24 Participating water companies in England & Wales ..................................157 Table 25 Scottish Water.............................................................................................158 Table 26 Northern Ireland Water Company ..............................................................158 Table 27 Participating Dutch drinking water companies...........................................159 Table 28 Participating Italian WSS providers ...........................................................162 Table 29 Number of responses divided over country and ownership type................163 Table 30 Response rate divided over country and ownership type ...........................164 Table 31 Number of responses divided over size and ownership type......................164 Table 32 Response rate divided over size and ownership type .................................164 Table 33 Strategy scores and the English OPA scores ..............................................189 Table 34 Financial performance and strategy scores in England & Wales ...............191 Table 35 Key performance indicators and results of the VEWIN benchmark ..........193 Table 36 Strategy scores and the Dutch performance indicators...............................195
