ABSTRACT
Pervasive technologies suggest new horizons for developing innovative products and services for domestic settings. This paper on lighting service shows how activity analysis can contribute to the design of smart home services. Preparing dinner, programming a video recorder, removing clothes from the washing machine, lighting a floor lamp and turning off the ceiling light: all are ordinary daily acts. Yet it is precisely by observing these ordinary activities that it becomes possible to determine the most useful services to design, the functionalities to define, and even the interaction modes to encourage.
