chapter  9
6 Pages

Trust in Future IT Environments

In her book Moral Repair: Reconstructing Moral Relations after Wrongdoing, Margaret Urban Walker (2006) observes that humans interact with the help of “default trust.” We perceive “zones of default trust,” spaces and circumstances in which we can use trust as a shortcut when we decide to cooperate with others: “Sometimes when people refer to their ‘communities,’ either as networks of people or as geographical locations or both, they capture this sense of the place where one feels relatively safe. is is not because one believes one is utterly protected, but because one believes one knows what to expect and from whom to expect it, and one knows what is normal and what is out of place. One knows, in a word, what to expect and whom to trust. is practical outlook of ease, comfort, or complacency that relies on the good or tolerable behavior of others is the form of trust I call ‘default trust’” (Urban Walker 2006, p. 85).