ABSTRACT
We have also discussed new ways of thinking about people in urban environments, as well as new ways to address their challenges and build technologically advanced smart cities that fully comprehend human living. Using design thinking, a human-centered approach to innovation, urban designers can create new products and processes that are well grounded in empathy. In fact, design thinking is really a cocreation process that is inspired by and also embraces rationality. The goal is that we will spend our precious resources-economic, human, and natural-on not just solving problems but on solving the right problems. Problems that matter. Because, if it’s not clear yet to even the most humble reader of history, technical innovation-no matter how profound-will not in and
of itself bring an end to scarcity or suffering. Still, techno logically based tools, when directed in the service of shared cultural values, can help drive forward an urban agenda where the physical objects we have and hold-from the smallest sensor to the tallest skyscraper-are extended to improve the lives of people and communities.
