ABSTRACT
Card-reading machines, such as cash machines (ATMs) and train ticket dispensers are becoming increasingly common. The European Standard, EN 1332: Identification card systems-Man-machine interface, is currently being revised and extended to include provisions for physical accessibility, such as wheelchair user access, and symbols related to the key actions needed to use a card-reading machine. Funding was obtained from the European Commission to research, develop and test symbols, taking into account the needs of people with disabilities. The work was carried out by a project team, PT05: Icons, symbols and pictograms for card-reading devices. Symbols were developed using criteria from various ISO standards (see references) and tested to ISO 9186, after consideration of an alternative ETSI method (ETR 070), and with users with a visual or hearing impairment Work reports (CEN PT05 2001 and 2002) were submitted to the relevant CEN working group, TC224, WG6. This paper concentrates on the relative merits of the test methods with proposals for amendment to ISO 9186.
