ABSTRACT
Boots Manufacturing (BM) develop and produce a vast range of cosmetics, toiletries and healthcare products for sale in the UK and overseas and are the main supplier for Boots stores. The stores rely on BM to supply the correct quantity of each product at the right time and in today’s marketplace, the accelerating pace of product innovation and new product introduction has made it increasingly challenging to maintain these levels of on-shelf availability. The availability of products in Boots stores is crucial to meeting demanding sales targets and we must address any issues within the supply chain that prevent us from fulfilling this reqmrement, particularly when aggressive promotions programmes add further complexity and make demand more volatile.
