ABSTRACT
The program management team must develop and implement rigorous processes and tools to closely track progress of the business transformation program. Similar to an automobile that fails if routine oil changes are ignored, ongoing and timely corrective action is critical to avoiding major setbacks to the mission, vision, and objectives of the transformation program. Throughout the business transformation journey, checks and balances are necessary to not only ensure that the program is advancing as envisioned, but also to correct course on a timely basis. The “monitor program delivery” process of our eight step program management cycle is designed to keep a close view on the program. The “monitor program delivery” process and the “execute program” process are happening concurrently.
