ABSTRACT
The significant business changes being driven by a complex, cross functional program (e.g., to plan, design, and implement a new product, service, or system) need to be ultimately absorbed by the pertinent operational functions within the enterprise. A transformation program transition model is codeveloped by working closely with the program stakeholders in the operational groups. An end-to-end program transition plan constitutes the operations plan, training plan, and knowledge transfer plan. Through a well designed and tested program transition plan, the program management team prepares the operations function to handle the future state delivered by the business transformation program.
